Job Specification

The Job you will be Doing

• Obtaining day to day repeat orders from customers and processing
• Creating shipping notes to warehouse team and controlling shipments to fulfil customer requirements
• Communicating with customer account managers, warehouse and quality department to accomplish any requirements
• Arranging dispatch and customs clearance
• Managing and controlling deliveries to customers in the UK and overseas
• Processing sales orders
• Obtaining orders and forecasting from customers to control inventory
• Maintaining and utilising the internal management systems with latest customer information to control stock levels
• Creating and sending purchase orders to suppliers and processing purchase invoices
• Communicating with customers when finding anomalies to avoid any future risks to customers and company
• Control shipping from suppliers, importing documents, inbound shipment and arrange receiving products with carriers and warehouse department
• Supporting new business development of sales department internally
• Processing customers request for quotations (RFQ) and supporting sales departments to issue RFQ’s to suppliers
• Creating sales reports to monitor key performance indexes
• Taking part in new business launch up projects and activities to support sales department
• Actively communicate with customers, suppliers and other departments to achieve company goals
• Answering the phones and emails to take care of customers and supplier
• General office administration including filing

About You

• Previous internal sales experience is essential.
• A background in logistics, freight and the movement of materials and shipping. You may have worked for a logistics provider or within a manufacturing environment.
• Excellent communication skills and customer handling skills
• Strong timekeeping skills
• Be able to learn unfamiliar subjects and try new things
• Pay attention details and have awareness of consequences of events
• Basic office software capabilities