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French Speaking Customer Experience Executive

French Speaking Customer Experience Executive

Durham

Salary Negotiable

01-04-2021

Temporary – Full Time

01-05-2021

Bi-Lingual Customer Service Advisor

Call Centre and Customer Services

Company Description

Our leading client is a highly innovative and rapidly expanding logistics organisation. Due to growth, they are looking to recruit a French Speaking Customer Experience Executive to join their team on a 6 months maternity cover basis.

Job Specification

The Role

  • Build and develop robust relationships with our existing customers over the phone, skype and email
  • Process and raise orders
  • Deal with customer queries
  • Support the finance department in chasing customer payments
  • Process enquiries from new customers
  • Perform translations of marketing material into French
  • Facilitate meetings between the Head of Sales and colleagues in Europe

The Person

  • Fluent in French - other languages are desirable
  • An excellent and passionate communicator with the ability to excite/enthuse our customers over the phone
  • Have commercial acumen, be analytical and commercially minded
  • Driven and tenacious
  • A team player who works well and gels within an established team

The Benefits

  • You will be joining a rapidly expanding business
  • A friendly team-based culture
  • Competitive salary

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