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Dutch Speaking Customer Service Advisor

J11588

Newcastle

£18,000

16-05-2021

Customer Service Advisor

Contact Centre – Languages

16-04-2021

Permanent – Full Time

Company Description

MTrec Commercial are proudly representing our long standing, industry leading client, in their search for a Dutch speaking customer service professional. Ideally located in the heart of the city centre, their offices are easily accessible via public transport. The successful applicant will also receive world class training for the first 2 weeks working from home, then working in the office with all social distancing measures in place. You must also be based in the North East and live within commutable distance to Newcastle.

Job Specification

The Role

• Taking inbound calls and emails from Dutch and English customers of the company

• Translating English into Dutch and Vice Versa

• Maintaining the highest level of professionalism and customer service

• Administration of in-house CRM and general office administration

• Assisting colleagues as and when necessary

The Person

• Native or Fluent level of Dutch and English is mandatory (Other languages would be also advantageous)

• A good background in customer service or administration

• Polite, professional and motivated

• The desire the work as part of a multinational organisation and excel in their field

The Benefits

• A permanent position

• The chance to work with an industry leading multinational company

• A competitive basic salary

• World class training and development opportunities

• A close-knit and friendly working environment