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Finnish Speaking Customer Service Advisor



£18,000 per annum


Permanent – Full Time


Bi-Lingual Customer Service Advisor


Company Description

MTrec Commercial are proudly representing our long standing, industry leading client, in their search for a Finnish Speaking Customer Service Advisor. Ideally located in the heart of the city centre, their offices are easily accessible via public transport. The successful applicant will also receive world class training all from home then back working into the office, with all social distancing measures in place.

You will receive continuous training and development and have the chance to become a part of their close-knit team of customer service professionals. They are a great company, with great management, a very friendly team-based culture, great incentives and an opportunity to work from undoubtably one of the best companies in the world.

Job Specification

The Role

·         Taking inbound calls and emails from Finnish and English customers of the company

·         Translating English into Finnish and Vice Versa

·         Maintaining the highest level of professionalism and customer service

·         Administration of in-house CRM and general office administration

·         Assisting colleagues as and when necessary

The Person

·         Native or Fluent level of Finnish and English is mandatory (Other languages would be also advantageous)

·         A good background in customer service or administration

·         Polite, professional and motivated

·         The desire the work as part of a multinational organisation and excel in their field

The Benefits

·         A permanent position

·         The chance to work with an industry leading multinational company

·         A competitive basic salary

·         World class training and development opportunities

·         A close-knit and friendly working environment

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