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Customer Care Agent – Dutch Speaking

J11484

Newcastle

£8.91 per hour

29-04-2021

Temporary – Part Time

29-05-2021

Bi-Lingual Customer Service Advisor

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Company Description

MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Care Agent who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city centre and have excellent links to public transport. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals.

Job Specification

The Role

  • Taking inbound customer service calls.
  • Handling a range of administration tasks.
  • Delivering a great customer experience for Dutch based customers both via email and on the telephone
  • First contact resolution of customers and client’s queries, requests, orders and complaints
  • Provide support to the team.
  • The role will be working Monday to Friday, though in the future you may need to work 5 days out of 7.

The Person

  • Native or Professional level Dutch is essential
  • Previous experience customer service experience.
  • Positive and motivated attitude to work
  • Desire to succeed and develop
  • Customer focused and attentive

The Benefits

  • The opportunity to work with an award-winning team who are at the pinnacle of their industry
  • Incredibly friendly team working environment
  • Training and Development opportunities
  • Easily Accessible offices.
  • Immediate Start Date
  • Great opportunities to secure a permanent contract.

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