Job Specification

The Role

• To take part in identifying and embedding business process improvements.
• To deal with enquiries, including technical queries about the service in line with our procedures and protocols.
• To collate and prepare management information as needed.
• To work with nominated officers responsible for maintenance, repairs and security of designated buildings, giving administrative support as needed.
• To give confidential administrative and secretarial support including arranging and servicing meetings, preparing agendas and taking minutes as needed.
• To give interactive WP support to the allocated service using digital, audio or copy typing.
• To contribute to skills transfer activities by the demonstration of duties to support business continuity and to continually improve our service.
• To develop and maintain positive joint working relationships with relevant internal and external stakeholders.
• To give a professional and courteous reception service as needed.
• To account for, reconcile and make sure of the security of petty cash, stock and cash equivalents in line with our Financial Regulations.
• To promote and implement our equal opportunities policies in all aspects of employment and service delivery.

The Person

• Relevant administration experience.
• Excellent verbal and written communications skills and interpersonal skills
• Good numerical and analytical skills
• Competent user of Microsoft Office Applications
• The ability to organise and prioritise work, meet deadlines, work under pressure and handle a number of tasks simultaneously
• Ability to work accurately and a good eye for detail
• Able to work as an effective team member with minimum supervision
• Ability to deal with sensitive information, maintaining confidentiality
• Proactive approach to resolving problems
• Initiative and self-motivation to achieve results

The Benefits

• Great public sector client
• Varied and interesting job role
• Great resources
• Great team culture
• Any support required is provided