French & German Translation Advisor
J11698
Newcastle
£20,600
17-07-2021
Bi-Lingual Customer Service Advisor
-
17-06-2021
Permanent
Company Description
MTrec Commercial is proudly representing our market leading customer service and marketing client in their search to appoint a fluent bi-lingual French and German speaking translation advisor as soon as possible, on a permanent basis. The company are a very diverse international group who work with many of the world’s leading brands. You will be working in a friendly and team-based culture. The roles are initially working from home, though you may need to return to the Newcastle office on a full or part time basis.
Job Specification
The Benefits
- A permanent contract.
- A very competitive basic salary - £20,600.
- Initially a home working role.
- Both full and part time options available.
- Working in a friendly, international and team-based environment.
- Full training and development provided.
- An immediate start date after an interview process.
- A highly successful and secure organisation.
The Role
- Provide verbatim translations from the required languages into English via a bespoke translation website.
- Ensure timely delivery of translations
- Ensure the accurate delivery of translations
- Build a relationship and work closely with the team to ensure a full understanding of the requirements and to ensure the highest quality of service
- Work to reach personal benchmark goals and exceed where possible to enable the team to meet clients' SLAs
- Meet individual productivity and QC targets to the required standard
- Liaise with other team members of the team to ensure that quality and consistency is maintained
- Make proper use of company systems
- Ensure all knowledge of company policies, procedures and processes is kept up to date
- Any other reasonable tasks as required by the company at any given time
The Person
- You must be fluent to native level and bi-lingual in French and German as well as English. Both written and spoken.
- Ideally, you will have previous translation experience.
- Able to work from home and also live in commutable distance to the offices in Newcastle
- Have a high focus on attention to detail
- Be delivery focused
- Excellent written and verbal communication skills
- Excellent data entry skills
- Good basic numeracy skills
- Good understanding of the Google suite
- Be flexible, contractual hours state the need to be flexible to work between 7am and 6pm (8-hour shifts)
Monday to Friday and between 8am and 4.40pm on weekends. (If weekend working is