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Customer Support Administrator

J11844

Northumberland

£20000-£22000

23-08-2021

Administrator

-

23-07-2021

Permanent

Company Description

Our client is a successful engineering company. Due to growth, they require a Customer Support Administrator. On offer is the chance to work for a market leader and an attractive salary.

Job Specification

The Role

  • Ensure excellent administrative support to the customer service / sales team.
  • Liaison with internal departments on enquiry and support matters.
  • Processing of orders for products on internal system ensuring accuracy and requirements.
  • Processing payments/Credit Card orders.
  • Maintaining accurate records
  • General Admin Duties.
  • Raising and delivering customer quotations.
  • Supporting the sales representatives with updates on orders and enquiries.

The Person

  • You will have previous administration experience ideally from reengineering or manufacturing background.
  • Sales order processing experience is preferred.
  • Excellent communication skills.
  • Excellent attention to detail.
  • Ability to work under pressure and deliver to deadlines with a high level of accuracy.
  • IT literate, particularly Microsoft packages, including excel.

The Benefits

  • You will be working for a well-established growing employer.
  • An excellent salary.
  • A company experiencing continued growth, expansion and investment.
  • The company are fully compliant with the latest health and safety requirements for current safe working practices.