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Polish Speaking Customer Service Advisor

J11666

Newcastle

£9.41 per hour

14-10-2021

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14-09-2021

Permanent – Full Time

Company Description

The Company

MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to recruit a motivated and attentive Polish speaking customer service advisor. The company are ideally situated just north of Newcastle city centre and have excellent links to public transport. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals.

Job Specification

 

The Role

  • Taking inbound customer service calls.
  • Handling a range of administration tasks.
  • Delivering a great customer experience for Polish based customers both via email and on the telephone
  • First contact resolution of customers and client’s queries, requests, orders and complaints
  • Provide support to the team.
  • The role will be working Monday to Sunday, though in the future you may need to work 5 days out of 7.

The Person

  • Native or Professional level Polish is essential
  • Previous experience customer service experience.
  • Positive and motivated attitude to work
  • Desire to succeed and develop
  • Customer focused and attentive

The Benefits

  • The opportunity to work with an award-winning team who are at the pinnacle of their industry
  • Incredibly friendly team working environment
  • Training and Development opportunities
  • Easily Accessible offices.
  • Immediate Start Date
  • Permanent contract.