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Administrator / Customer Service Assistant


Co Durham

Salary Dependant






Company Description

Our client is an established and successful company based in Stanley. They are currently looking for an Administrator / Customer Service Assistant to join their permanent basis. If you are interested and meet the person specification of the job role, please apply below.

Job Specification

Rewards and Benefits on offer;

  • Immediate start date
  • Permanent contract
  • Onsite parking
  • Superb company culture
  • Varied and interesting role
  • Friendly working team environment

The job you’ll do;

  • Printing and distributing online orders
  • Data entry onto carrier systems for daily dispatches
  • Dealing with customer service issues
  • Helping customers complete online baskets
  • Checking and updating stock status on internal systems
  • Dispatching sales orders and processing to invoice on Sage Accountancy Software
  • Accepting deliveries and processing supplier invoices on Sage Accountancy Software
  • Extracting data from clocking system and updating excel spreadsheet

About you;

  • Experience within customer service or sales administration type role.
  • Candidates must have excellent key board skills and be able to take calls and respond via email.
  • Must be IT Literate
  • Able to demonstrate dealing with customers over the phone
  • Possess a strong customer focus
  • High attention to detail
  • Ability to handle a variety of customer issues and bring them through to prompt resolution

Shift patterns/Working hours;

  • Monday – Friday , 09:00 – 17:00.  

Hourly pay rates on offer;

  • Salary dependant on experience

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