Job Specification

The Role

• Taking calls
• Responding to emails
• Providing administrative support to assist the sales team in hitting their targets
• Advising Customers on statutory sales offers
• Entering enquiries onto a tracker
• Creating electronic files and verify receipt and saving documentation
• Ensuring systems and customer records are kept up to date
• Support in preparation of online and offline sales packs
• Ensure systems and customer records are kept up to date
• Photocopying, scanning, filing and faxing
• Attending meetings and taking minutes
• Preparing agendas
• Room booking and booking travel
• Providing accurate reports
• Updating databases

The Person

• Strong literacy skills
• Good computer skills
• Good telephone skills
• Minute taking skills
• Able to type and set out an e-mail or WP document quickly and accurately
• Able to follow instructions and procedures without constant supervision
• Ability to form appropriate relationships quickly
• Ability to work in a systematic and orderly manner