Job Specification

Rewards and Benefits on offer;

• Great public sector client
• Easy location to travel to
• Varied and interesting job role
• Great resources
• Great team culture
• Any support required is provided

The Role you will be doing;

• Providing operational support.
• Developing and maintaining effective working relationships with incoming and outgoing visitors and staff, other external stakeholders; and with colleagues across mobility, partnership and central services.
• Communicating with incoming and outgoing visitors, providing prompt and accurate information and advice, and delivering an excellent customer experience.
• Maintaining accurate records relating to visitors and staff to ensure compliance with internal and external procedures and policy.
• To provide statistical reports, for example, incoming and outgoing visitor and staff numbers, length of mobilities and mobility trends.
• Maintaining operational systems and processes and ensuring compliance with policy and procedures.
• Contributing to ongoing initiatives in support of continuous improvement in process and policy.
• Contributing to the effective and efficient running of the service through a collaborative team approach, providing guidance and assistance to colleagues as appropriate.

About you;

• Ability to work both independently and flexibly as part of a multi-disciplinary team.
• Ability to use initiative and prioritise own workload in a dynamic environment.
• Ability to build and maintain strong internal and external working relationships, and to work in a confidential and discrete manner
• Proven experience of working in a busy, high volume, customer focused environment
• Strong attention to detail with a commitment to data accuracy and integrity.
• Ability to work quickly and accurately to strict deadlines
• Excellent IT skills and the ability to work with a range of digital systems.
• Experience of using large digital systems to input data, maintain records, extract information and produce documents and reports
• Excellent organisational and administrative skills
• Excellent written and verbal communication and interpersonal skills, including those relating to tact and discretion, and the ability to relate to, and interact with, persons with diverse cultural backgrounds
• Ability to assimilate a wide range of, sometimes complex, information and provide support and advice.