Customer Service Administrator
J12353
Tyne and Wear
£18,525
23-07-2022
Administrator
-
23-06-2022
Permanent – Full Time
Company Description
Our client is an established and successful company based in Longbenton. They are currently looking for a Customer Service Administrator to join their team on a permanent basis. If you are interested and meet the person specification of the job role, please apply below.
Job Specification
The Role you will be doing;
- Arranging appointments for clients
- Managing pipeline/workflow allocated by the management team
- General correspondence and administration duties
- Making telephone calls to/from Instructing 3rd parties.
- Answering the telephone; ensuring that all calls are dealt with professionally
- Scan documentation onto internal databases
- Provide an efficient, friendly and professional service to all customers, clients & colleagues
- Assist in the training of new staff
- Chasing and uploading reports and results
- To assist with the postal duties and other reasonable operational activities as required
- To undertake any training as deemed appropriate by Managers
- To carry out any reasonable request made by management
- To comply with the Company’s Information Security Policy and all other Company Policies applicable to the role
Rewards and Benefits on offer;
- Immediate start date
- Permanent contract
- Easily accessible by public transport
- Superb company culture
- Varied and interesting role
- Friendly working team environment
- Monday-Friday only – no weekends!
About you;
- Strong administrative skills
- Organised and able to work on own initiatives
- Friendly and able to work well within a team
- Good Communication skills
- Positive, ‘Can do’ attitude at all times
- Flexible approach to work and workload
- Open and honest approach at all times
- Team player
- Supportive