Job Specification

The Role

• General Admin
• Adding orders to the system
• Creating delivery notes and labels
• Answering calls
• Data input
• Dealing with queries
• Ensuring that time is managed effectively
• Use of internal systems
• Liaising with other members of the team

The Person

• Excellent organisational skills and the ability to prioritise workload
• Microsoft Office and Excel Experience
• Good oral communication skills
• Able to manage a diverse and complex workload
• High level of literacy and numeracy
• Good IT skills and competence in the use of Microsoft Office, especially Excel and databases, and competence in the use of Microsoft Outlook
• Competence in researching information via the internet
• Team player, able to initiate, develop and maintain productive working relationships
• Creative approach to problem solving
• Ability to work to tight deadlines with a high level of accuracy
• Proven experience of working in a busy, high volume, customer focused environment
• Good interpersonal skills with the ability to communicate a positive impression