Job Specification

Rewards and Benefits on offer;

• The opportunity to work with an award-winning team who are at the pinnacle of their industry
• Incredibly friendly team working environment
• Training and Development opportunities
• Easily Accessible offices.
• Immediate Start Date
• Great opportunities to secure a permanent contract.

The Company you will be working for:

MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in French, to start a new position now. The company are ideally situated just north of Newcastle City Centre and have excellent links to public transport however, you do not have to live local as this role is remote. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals.

The Role you will be doing;

• Taking inbound customer service calls.
• Handling a range of administration tasks.
• Delivering a great customer experience for French based customers both via email and on the telephone
• First contact resolution of customers and client’s queries, requests, orders and complaints
• Provide support to the team.
• The role will be working Monday to Friday, though in the future you may need to work 5 days out of 7.

About you;

• Fluent in French and English
• Previous experience customer service experience.
• Positive and motivated attitude to work
• Desire to succeed and develop
• Customer focused and attentive