Back To ListingCustomer Service Advisor – French Speaking
J9879
Gateshead
£15,597
01-04-2019
Bi-Lingual Customer Service Advisor
Call Centre and Customer Services
07-02-2019
Temporary – Full Time
Company Description
Our client is a leading customer solutions provider, with a state of the art customer service centre based in Gateshead. Due to the continued expansion of their business they are now looking to appoint a Customer Service Advisor - French Speaking, on a temporary basis. The business has many opportunities for permanent positions upon completion of the temporary period. You will be working in a friendly, supportive and energetic environment. If you are looking for an immediate response please apply.
Job Specification
The Role
- Handling inbound calls from consumers and distributors in French
- Addressing customers' enquiries via the telephone, internet and e-mail French
- Providing quality advice and information to customers
- Resolving queries and keeping customers updated on the status of their enquiry
- Maintaining records and databases
- Proofreading of promotional websites
The Person
- Excellent verbal and written communication skills
- Must be able to speak French
- IT literate with a sound knowledge of databases
- To be proactive and work on your own initiative
- Be a good team player and committed to their work