Welcome to MTrec Commercial My MTrec About Job Vacancies News Contact Us Recruitment Care

My MTrec

Manage your career / recruitment with your own secure online account area.

To support you we have created an easy to use and transparent account area you are able to control.

Manage your career with your own on-line account area
Register your interest in any upcoming MTrec Jobs

Customer Service Advisor – French Speaking





Temporary – Full Time


Bi-Lingual Customer Service Advisor

Call Centre and Customer Services

Company Description

Our client is a leading customer solutions provider, with a state of the art customer service centre based in Gateshead. Due to the continued expansion of their business they are now looking to appoint a Customer Service Advisor - French Speaking, on a temporary basis. The business has many opportunities for permanent positions upon completion of the temporary period. You will be working in a friendly, supportive and energetic environment. If you are looking for an immediate response please apply.

Job Specification

The Role

  • Handling inbound calls from consumers and distributors in French
  • Addressing customers' enquiries via the telephone, internet and e-mail French
  • Providing quality advice and information to customers
  • Resolving queries and keeping customers updated on the status of their enquiry
  • Maintaining records and databases
  • Proofreading of promotional websites

The Person

  • Excellent verbal and written communication skills
  • Must be able to speak French
  • IT literate with a sound knowledge of databases
  • To be proactive and work on your own initiative
  • Be a good team player and committed to their work

MTrec Newsletter