Job Specification

The Role

• Resolve any queries quickly and effectively
• Communicate effectively with suppliers
• Employee must obey and abide by all policies, procedures and guidelines whether oral, written or implied
• Provide general administration and organisational support to the team
• Maintenance of office records including files and maintenance of the computerised client database and associated records systems.
• Receiving and passing on messages and instructions on behalf of team staff, including the making of arrangements on their behalf.
• The preparation and maintenance of files, general filing of documents.
• To undertake such other duties and responsibilities to help team membersTo propose administrative changes to enhance the work flow for the team.
• To complete necessary paperwork, updating and progressing information, and dealing with enquiries from service users, other departments and external organisations.

The Person

• Employee must contribute a positive attitude and cooperative spirit with other employees
• Employee must strive for excellence with prompt and accurate order processing.
• Employee must perform job specific responsibilities at or above expectations of immediate supervisor and management.
• Administrative experience
• SAP experience would be advantageous
• Experience working in busy office environment
• Good IT skills.
• Communication skills written and verbal
• Ability to maintain IT database information accurately and timely.
• Ability to work as part of a team or on own initiative and to prioritise work.
• Ability to work accurately to deadlines.
• Flexible approach
• Able to handle sensitive information and maintain discretion on sensitive issues
• Enthusiasm/keenness to learn
• Recognition of need for confidentiality