Job Specification

The Role

• To operate word processing equipment to produce documents, reports, letters etc., from copy and dictation.  To produce and update spreadsheets and presentations including PowerPoint
• To make arrangements for meetings including the booking of venues, sending invitations, organising agendas and taking minutes.  Undertake progress/chasing tasks arising from meetings.
• The preparation, production and presentation of documents and minutes from own notes and from a variety of sources of information.
• To process mail, answer and deal with telephone and personal enquiries and correspondence on behalf of the Head of Service or Strategic Managers
• To manage the electronic diary of the Head of Service or Strategic Managers to arrange appointments and meetings.
• Set up and maintain filing systems.
• Organise travel, accommodation and hospitality requirements
• Effectively communicate with Elected Members, Senior Officers in the Authority, and with representatives of other agencies and members of the public.
• Undertake projects and administrative tasks as required, including the research and presentation of information.

The Person

• NVQ Level III in Business Admin or equivalent relevant qualificatio
• Planning and organising meetings/eventResearching Information and formatting and preparation of Reports
• Word Processing/I.C.T. Literate
• Typing speed of 35 wpm
• Good organiser
• Ability to work to tight deadlines
• Excellent communication skills/Inter-personal skills
• Ability to work methodically and accurately
• Diary Keeping
• Minute Taking
• Ability to use own initiative and work with the minimum of supervision
• Personal commitment and drive
• Flexibility
• Approachable
• Tact & Diplomacy
• Ability to work under pressure
• Discretion & Confidentiality
• Reliable