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Administration Officer



£10.14 Per Hour


Temporary – Full Time



Public Sector

Company Description

We are proudly representing our public sector client based in Blyth for their search for an Administration Officer. They now have an immediate requirement to recruit for a temporary assignment to start as soon as possible till April 2020.

Job Specification

The Role

  • Answering inbound calls on helpdesk
  • Log jobs on inhouse systems
  • Allocating work to staff and contractors
  • Raising orders
  • Providing general administrative support to ensure smooth running of the service on a day to day basis
  • Acting as first point of contact for service users and if necessary, using specialist knowledge to signpost as necessary to other disciplines, departments and agencies
  • Inputting information onto the central database and liaise with the admin coordinator to produce statistics for reports and information when required to do so
  • Maintaining and implementing referral procedures
  • Assisting with diary management, faxing and photocopying
  • Producing and responding to complex and/or confidential correspondence
  • Providing administrative and organisational advice to other staff
  • Minuting meetings, preparing and circulating agendas, minutes and correspondence as necessary
  • Arranging venues for meetings and training as required
  • Maintaining an inventory of office equipment in the locality
  • Taking responsibility for timely procurement of office supplies and equipment following procurement protocols
  • Undertaking word processing and more complex IT tasks e.g. designing certificates, posters, display materials
  • Preparing handouts for training courses and presentations.
  • Assisting in the monitoring and managing of budgets for locality-based team and providing statistical data and reports
  • Comply with policies and procedures relating to child protection, health and safety, confidentiality and data protection
  • Contribute to the overall ethos, aims and work of the service
  • Communicate effectively and constructively with all team members to ensure a smooth transition during the ongoing period of change
  • Recognise and use own initiative, strengths and areas of expertise to advise and support others
  • Participate in training, performance development and other learning activities as required
  • Oversight of work of scale1/2 admin within the locality team

The Person

  • GCSE Grade C or above in four subjects including English and Mathematics
  • ECDL or equivalent
  • RSA ll or equivalent
  • Several years’ experience working in an office environment including responsibility for developing and managing admin systems
  • Local government (or similar) experience.
  • Knowledge of LA service provision
  • Budget administration experience
  • Excellent communication skills consistent with working in a team environment
  • Accurate keyboard/word processing skills including developing and maintaining databases and spreadsheets
  • Good speaking and listening skills and the ability to communicate clearly and accurately in writing
  • The ability to use initiative         
  • The ability to self-evaluate learning needs and actively seek out appropriate learning opportunities

The Benefits

  • Great public sector client
  • Easy location to travel to
  • Varied and interesting job role
  • Great resources
  • Great team culture
  • Any support required is provided

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