£8.21 Per Hour
Temporary – Full Time
Call Centre and Customer Services
Our client is a leading customer solutions provider, with a state of the art customer service centre based in Gateshead. Due to the continued expansion of their business they are now looking to appoint an Administrator, on a temporary basis. You will be working in a friendly, supportive and energetic environment. If you are looking for an immediate response, please apply.
- Addressing customers' enquiries via internet and e-mail
- Providing quality advice and information to customers and updating records
- Resolving queries and keeping customers updated on the status of their enquiry
- Maintaining records and databases
- Using internal systems to assess and process or reject claims made by customers
- General administration and office duties e.g. filing, photocopying
- Excellent verbal and written communication skills
- IT literate with a sound knowledge of databases
- To be proactive and work on your own initiative
- Be a good team player and committed to their work
- Able to work Tues/Sat or Sun/ Thurs Twilight 5:15pm-1:15am.