Job Specification

The Role

• Arranging appointments for clients.
• Managing pipeline/workflow allocated by the management team.
• General correspondence and administration duties.
• Making telephone calls to various prestigious clients.
• Answering the telephone; ensuring that all calls are dealt with professionally.
• Scan documentation onto the system.
• Provide an efficient, friendly and professional service to all customers, clients & colleagues.
• Assist in the training of new staff.
• Chasing and uploading reports and data.

The Person

• Organised and able to work on own initiatives.
• Previous Customer Service Background.
• Friendly and able to work well within a team.
• Good Communication skills.
• Positive, ‘Can do’ attitude at all times.
• Flexible approach to work and workload.
• Open and honest approach at all times.
• Team player.
• Supportive.

The Benefits

• Permanent opportunity.
• Friendly working team.
• Good access via public transport
• Opportunity to learn new skills.