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Temporary – Full Time



Public Sector

Company Description

We are proudly representing our public sector client based in Newcastle for their search for a Receptionist. They now have an immediate requirement to recruit for a temporary assignment to start as soon as possible. 

Job Specification

The Role

  • Provide a professional reception/enquiry service and to respond appropriately and effectively to the diverse range of enquiries from staff, students and members of the public, always ensuring a high level of customer care
  • To act as first line of contact for all mail, liaising with staff in the buildings and appropriate vendors to organise delivery and collection of packages and parcels
  • Arrange the booking of taxis for visiting staff and liaise with the finance team regarding the payment of invoices
  • Undertake general office duties including raising web requisitions, project requests and photocopying
  • Allocate committee/meeting room bookings as and when requested
  • To manage these rooms via the electronic diary system that can be viewed by staff
  • To highlight any potential clashes of room provision with the Facilities Manager
  • Manage room layouts in liaison with Building Operatives as and when required by room users
  • Liaise with appropriate individuals regarding events arrangements/bookings
  • Organise portering requests as and when required
  • Liaise with the building’s computing technicians to ensure that all AV equipment is in working order and to report any defects/issues to the computing technicians
  • Work with the Facilities Manager to monitor all problems/defects across the building and liaise with Estates to progress IPR, and repair defects
  • Liaise with furniture suppliers to obtain quotes for equipment and discuss with Facilities Manager before progressing
  • Under the direction of the Facilities Manager, update estate documents and liaise with staff members, IT and telecoms to arrange accommodation moves

The Person

  • Experience of working in a busy and varied customer focused environment e.g. in a reception role
  • Ability to deal with difficult customer situations
  • Working knowledge of standard software packages e.g. Microsoft excel, word, outlook
  • Ability to work alone and as part of a team
  • Clear communication, both orally and in writing, with good interpersonal skills (includes the ability to use tact and discretion and be confidential when required)
  • Good organisational skills
  • Have good planning, organisational and numeracy
  • Ability to work to own initiative
  • Excellent interpersonal skills
  • Knowledge of general office procedures

The Benefits

  • Great public sector client
  • Easy location to travel to
  • Varied and interesting job role
  • Great resources
  • Great team culture
  • Any support required is provided

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