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French Speaking Representative

J10948

Durham

£8.21 - £8.55 Per Hour

12-03-2020

Temporary – Full Time

12-04-2020

Bi-Lingual Customer Service Advisor

Contact Centre – Languages

Company Description

Our client is a multi-national company that assists global organisations within the Science sector. Due to growth they are looking to appoint a French Speaking Representative to join their team on a temporary basis. The company has a superb culture, which is diverse, positive, inclusive and team based. You will be provided with an excellent and on-going training and support programme, and highly flexible hours to suit your family or educational commitments.

If you are looking for a role which allows a flexible working pattern and to use your science knowledge, please apply for an immediate response.

Job Specification

The Role

  • Conduct calls in order to generate high quality leads
  • Research contacts and note their requirements before communicating with the client
  • Use knowledge gained through training of product features and be able to apply this information efficiently when conducting calls
  • Understand the needs of the prospective customer
  • Record organised notes of customer interactions on company database
  • Support others in your team
  • Provide a high standard of quality and professionalism at all times

The Person

  • A science-based background or recent academic achievements would be highly preferred.
  • Able to concisely articulate complicated information in a confident and clear manner
  • Confidence when dealing with clients and the ability to handle objections
  • Must be well-organised and have exceptional attention to detail
  • Ability to work well under pressure
  • Must have a competitive drive
  • Intent and ability to exceed given targets
  • Good team and interpersonal skills
  • Able to work between Monday - Friday between 8am – 4pm although may be required to work between 8am and 9pm
  • Able to speak, read and write fluent French and English

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