Job Specification

The Role

• Providing a service dealing with general enquiries.
• Ensuring safety and security of the building and its users, with responsibility for emergency evacuations and liaison with Security.
• Responding to emergency situations and taking appropriate action to minimise damage or distress, e.g assisting with emergency evacuations, dealing with floods.
• Undertaking routine building patrols to contribute to the general safety and security of the building, property and people. Reporting incidents and potential breaches of safety & security to Security.
• Ensuring users occupy the designated work areas only, together with enforcing rules regarding use of the workspaces.
• Carrying out routine building safety checks and reporting defects to the relevant parties.
• Providing first aid, following appropriate training.
• Operating as Fire Marshall/Warden, following appropriate training. This includes assisting with fire drills.
• Ensuring the good order of the building by moving furniture, setting up rooms, emptying waste bins, taking refuse to appropriate collection points, carrying out incidental cleaning and replenishing sanitary supplies.
• Checking and replenishing printers and photocopiers as and when required.
• Assisting in the induction of new staff by working with them to enable them to gain the necessary experience and knowledge required to perform the job to the required standards.
• Completing work record sheets, provide information on head-counts and reporting on any behavioural issues.
• Any other duties within the scope and general nature of the grade which may be required

The Person

• Literacy and numeracy appropriate to the role
• Good communication, interpersonal and customer care skills
• Ability to work accurately and with attention to detail
• Willing to help others and share workloads
• Keeps other team members up to date with progress
• Works in a planned and structured way
• Ensures that all activities are completed on time to meet set standards
• Pays attention to detail
• Strives to deliver high quality results

The Benefits

• Nice working environment
• Accessible via public transport
• Friendly staff
• Optional working hours
• Fire safety trained