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Swedish Speaking Customer Service Advisor – Working from home

J11445

West Yorkshire

£18,000

19-02-2021

Permanent – Full Time

19-03-2021

Bi-Lingual Customer Service Advisor

Call Centre and Customer Services

Company Description

MTrec Commercial are proudly representing our long standing, industry leading North East client, in their search for a Swedish speaking customer service professional. Ideally located in the heart of the city centre, their offices are easily accessible via public transport. The successful applicant will also receive world class training for the first 2 weeks, with all social distancing measures in place and then be working from home. You will receive continuous training and development and have the chance to become a part of their close-knit team of customer service professionals. They are a great company, with great management, a very friendly team-based culture, great incentives, and an opportunity to work from undoubtably one of the best companies in the world.

 

Job Specification

The Role

  • Taking inbound calls and emails from Swedish and English customers of the company
  • Translating English into Swedish and Vice Versa
  • Maintaining the highest level of professionalism and customer service
  • Administration of in-house CRM and general office administration
  • Assisting colleagues as and when necessary  

The Person

  • Native or Fluent level of Swedish and English is mandatory (Other languages would be also advantageous)
  • A good background in customer service or administration
  • Polite, professional, and motivated
  • The desire the work as part of a multinational organisation and excel in their field 

The Benefits

  • A permanent position
  • The chance to work with an industry leading multinational company
  • A competitive basic salary
  • Home based role in the Leeds area
  • World class training and development opportunities
  • A close-knit and friendly working environment

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